back to all news
Prestigious award TUI Top Quality 2015 awarded to hotel Admiral Grand
Hotel Admiral Grand from Slano among the best hotels in the world!
(Dubrovnik, 22 July 2015) A ceremony of awarding prestigious tourist award TUI Top Quality 2015 was held today, 22 July 2015 at hotel Admiral in Slano, organized by one of the world's biggest tour operators TUI Germany. On behalf of TUI, the award was presented to hotel Director Vlado Koncul by Goran Hrnić and Nikolina Misir from Gulliver travel which is owned by TUI Group. The ceremony was also attended by director of Dubrovačko Primorje Pero Vićan, Ivona Bijač Nikolić from the Tourist Board of Dubrovačko-neretvanska County, Slaven Zvono from the Tourist Board of Municipality Dubrovačko Primorje, Romana Vlašić and Jelka Tepšić from the Tourist Board of Dubrovnik and hotel employees.
By receiving this award, hotel Admiral Grand joined the list of world’s 250 most popular hotels as per ratings given by TUI guests. TUI Top Quality is the new quality mark based on the results of the satisfaction survey which TUI has been implementing among its hotel guests for a period of one year.
At the occasion of presenting the award, the President of the Board of Gulliver travel Goran Hrnić emphasized: “Cooperation between hotel Admiral and TUI has resulted in high satisfaction of the guests - as both companies take care of quality, of not just the hotel and its facilities, but also of its service - and in TUI Top Quality 2015 award. What makes this award special is the fact that it depends on the guests’ satisfaction which cannot be bought.“
At the occasion of presenting the award, Director of Gulliver travel Operational Sector Nikolina Misir said: “TUI Top Quality award presents 250 best hotels in the world which meet high quality criteria in accommodation and service, with adequate price to service ratio. They put high emphasis on satisfaction of their guests who are accommodated by courteous and competent staff which makes such hotels ideal for perfect holidays, and places them among the most popular hotels of TUI clients.“
After receiving the award, the General Director of hotel Admiral Grand Vlado Koncul said: “I would primarily like to thank the TUI guests for their high ratings, and Gulliver travel and TUI for successful cooperation. A special thank you to my employees and associates who are the reason why we received this recognition. Three basic elements which differentiate us from others: kindness, impeccable cleanliness of all hotel areas and a good kitchen.“
At the end, Director of Dubrovačko Primorje Pero Vićan addressed the audience: “I would like to primarily thank the team which I put together as a coach, who are the most deserving for this result. In future we have to strive towards receiving TUI recognition also next year. The potentially highest number of guests in this area who continue to come back are testament to our service. This is the biggest quality of a hotel, regardless of the number of its star ratings.“
ABOUT ADMIRAL GRAND HOTEL
From the year 1967 to 1991, the hotel Admiral had a respected position not only in the hotel group "Dubrovačko Primorje" but also in the entire offer of this region. In the Croatian War of Independence it had been completely destroyed in 1991 and up to the year 2008 was out of function. Today Admiral Grand Hotel is a brand-new five-star hotel, luxurious, placed in the peaceful bay of Slano. It offers its guests unforgettable moments of relaxation specially owing to its natural environment. It looks as if the hotel literally rises to the surface from the sea, so one gets the impression as if being aboard a ship. The whole bay of Slano is rich in beaches, Mediterranean vegetation, forests of pine trees and olives, and is therefore an ideal place for vacation and relaxation.
ABOUT TUI GROUP
TUI Group is the world’s number one tourism business. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,800 travel agencies and leading online portals, six airlines more than 130 aircraft, over 300 hotels with 210,000 beds, 13 cruise liners and countless incoming agencies in all major holiday destinations around the globe. TUI Group provides services for 30 million customers and has 77,000 colleagues in 130 countries. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism.