Turnaround, Shorex & Port agent

TURNAROUND

Our team works in unison with cruise ship representatives, coordinating a dual branded operation to deliver a seamless journey between land and ship. Our people provide a professional and caring service, able to handle any unexpected situations, with excellent local knowledge and contacts complemented by the support and resources of a worldwide business. We have the capacity to accommodate any size of operation, from a single ship with specific needs, to multiple liners requiring turnaround in a single day.

MEET & GREET

We are in direct contact with guests on arrival, providing any assistance and delivering a warm “meet & greet” service on behalf of the cruise line.

TRANSFERS

All logistical aspects related to transfers are handled by our Turnaround teams. We take guests to and from ports, hotels and airports, waiting until they have checked in or are being attended to at a hospitality desk.

LUGGAGE HANDLING

We ensure the safety, security and transport of luggage, helping guests and working with cruise line representative to facilitate an easy and efficient operation.

CHECK IN

Our teams becomes integrated with cruise lines representatives, working together to carry out a smooth operation while delivering a professional and courteous service.

INFORMATION & RESERVATIONS

We deliver the complete service, going beyond the normal Turnaround responsibilities to provide further information or shore excursions and even make restaurant reservations.

OCEAN & RIVER CRUISES (SHOREX)

Relax and enjoy the beautiful coast of the Adriatic Sea or enchanting Danube visiting all the major ports and those hidden ones where we will make sure that all is in place for you. Our experienced team will respond immediately to all the requests, creating tailor made programs to suit your desires. Being in cruise industry for more than 15 years we developed high standards and excellent relationships with all relevant bodies that allows us be a leading Shore Excursion provider for Croatia, Slovenia, Montenegro, Serbia and Albania. Join us and prepare to be pampered!

OCEAN CRUISES (PORT AGENT)

In all Croatian, Slovenian and Montenegrin ports before the ship’s arrival and after it departs, our team will manage all aspects of port agency, delivering a wealth of experience and well developed local relationships. Our representatives can resolve any unexpected issues quickly and efficiently, with the support and resources of a global business.

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